Technology Impacting The Changes In The 21st Century Workplace Research Paper

Technology Impacting The Changes In The 21st Century Workplace - Research Paper Example ICT makes telecommunication possible (Drucker, 2001). It enables employees to work from virtual offices and communicates with individuals and businesses around the world. Flexible work schedules are increasingly gaining popularity since employees can accomplish numerous obligations, responsibilities or duties at home or while traveling. There are business apps and software that enable employees to access business directories and databases even outside the vicinity of the enterprise building. According to Mayhew (2014), it is common to find team Managers and business leaders who live and work in different towns and cities and even in different countries. Further escalation of business application and involvement with ICT is due to the social media that has a vast outreach of populations across different demographic levels including age, gender, workgroup or class, race and religions (Lee, 2010). In reference to Drucker (2001), ICT has numerous roles in the 21st-century business world. The functions of ICT, particularly software apps for businesses, can be enlisted in different ways depending on the area of application. The general organization software apps break down corporate barriers, allowing product groups, functional departments or even factory workers to find and share critical business related information instantly (OBrien, 2005). OBrien (2005) argues that to the company’ Operations ICT reduces defects, shrinks cycle times, and cuts waste. Service companies, for instance, use ICT to streamline communication and to order with customers and suppliers. In reference to Rijsenbrij (2009), ICT is very significant in business staffing.